Psychology Reader

On Teams, Teamwork, and Team Performance

Eduardo Salas, Nancy J. Cooke, and Michael A. Rosen · 2008 · Human Factors

Role
Major synthesis · Foundational argument
Difficulty
Moderate
Full work length
8 pages
Type
Journal article

Access

Psychology Reader links to legitimate sources and does not host article PDFs.

Reading focus

Syllabus: How Do Groups Shape Identity and Collective Action?

Separate individual task contributions from the processes that connect them.

Why you’re reading it. Add interdependence and coordination to the explanation of group life.

A question to consider. A volunteer team shares a strong identity but repeatedly misses deadlines. What would you investigate beyond members' commitment?

Why this reading

A team needs more than capable individuals. This review gives a vocabulary for explaining how people coordinate interdependent work and for deciding whether teamwork has improved.

Before you read

Taskwork concerns contributions to the task; teamwork concerns coordination among members. Performance describes activities and processes, while effectiveness evaluates outcomes against criteria. Shared understanding can support different roles without requiring identical expertise.

Read for

  1. Connect team composition and task demands with communication, coordination, and outcomes.
  2. Ask how a proposed team process is measured rather than inferred from success.
  3. Compare evidence about training with claims about technology and adaptation.

Consider afterwards

  1. A team finishes faster after training. What would distinguish better coordination from easier tasks or more experienced members?

Editorial context

This is a selective review, not a meta-analysis of every teamwork intervention. Much of its evidence concerns organized work in settings such as aviation, the military, and health care. Its 2008 research priorities describe that period. The changing ecology of teams extends the questions to shifting membership and organizational boundaries.